Perceptions 2018: An International Survey of Library Automation

Perceptions 2018: An International Survey of Library Automation...by Marshall Breeding


This twelfth edition of the International Survey of Library Automation presents the latest data on how libraries perceive the effectiveness of the strategic technology systems upon which they depend for their daily operations and to fulfill the expectations of their patrons. This report presents and interprets survey responses gathered from November 2018 through February 2019. The survey focuses primarily on integrated library systems and library services platforms as the applications used to acquire, describe, manage, and provide access to their collections. It also assesses the quality of support given from the respective vendor and probes interest in migrating to new solutions and attitudes toward open source alternatives.

The 2018 Library Automation Perceptions Report provides evaluative ratings submitted by individuals representing 3549 libraries from 78 countries describing experiences with 104 different automation products, including both proprietary and open source systems. The survey results include 909 narrative comments providing candid statements -- both positive and negative – about the products and companies involved or statements of intent regarding future automation plans. This report analyzes the results of the survey, presents a variety of statistical tables based on the data collected, and provides some initial observations. It aims to provide information to libraries as they evaluate their options for strategic technology products and to the organizations involved in providing these products and services as constructive criticism to help guide improvements.

https://librarytechnology.org/perceptions/2018/

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